Effective date: January 1, 2026
1. Who we are
RapidFrame Atelier provides premium training for laminate flooring installation. You may contact us at [email protected] or +1 (415) 823-1046.
2. Information we collect
- Account and contact details you provide (name, email, phone).
- Course activity such as modules viewed and assessment submissions.
- Technical data including device type, browser, and approximate location (based on IP) for analytics.
- Payment intent metadata if you proceed to checkout with a processor (payments are not processed on this site).
3. How we use information
- To deliver training, maintain accounts, and provide support.
- To improve course materials and site performance.
- To send service messages about enrollment, access, or policy updates.
- To comply with legal obligations and prevent misuse.
4. Cookies
We use essential cookies for authentication and preferences (such as theme and cookie consent), and analytics cookies to understand usage. You can manage non-essential cookies via your browser settings. Accepting cookies on our banner stores a record in localStorage for this device.
5. Legal bases
Where applicable, we rely on one or more of the following: performance of a contract (delivering courses), legitimate interests (improving services and security), consent (optional communications), and compliance with legal duties.
6. Sharing
We do not sell your personal information. We may share data with trusted processors who help us deliver service (hosting, analytics, customer support), bound by confidentiality agreements.
7. Data retention
We retain account data for as long as an account remains active and for a reasonable period thereafter to comply with legal or audit requirements. Content you download (templates) remains with you.
8. Security
We implement administrative, technical, and organizational measures appropriate to risk, including access controls, encryption in transit, and staff training. No online service can guarantee absolute security.
9. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your data, and to object to certain processing. Contact us to exercise these rights. We will verify identity before fulfilling requests.
10. International transfers
Where data crosses borders, we use appropriate safeguards, such as standard contractual clauses or equivalent mechanisms, consistent with applicable law.
11. Children
Our services are not directed to children under 16. If you believe a child has provided personal data, contact us to remove it.
12. Updates to this policy
We may update this policy from time to time to reflect changes in laws or services. Material changes will be communicated via the site or email notice.
13. Contact
Questions about this policy? Email [email protected].